Privacy Policy

1. Introduction

This Privacy Policy describes how Teagan, operated by Nat Eliason ("we," "us," or "our"), collects, uses, and protects your information when you use our AI content marketing service. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and payment details when you create an account or subscribe to a plan
• Content Data: Text, documents, URLs, audio files, and other content you provide to the Service for processing
• Usage Data: Information about how you interact with the Service, including features used and session duration
• Communication Data: Messages exchanged with the Service through our web chat or Slack integration

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process your content and generate AI-powered outputs
• Process payments and manage your subscription
• Communicate with you about the Service, updates, and support
• Analyze usage patterns to improve the Service
• Comply with legal obligations

4. AI Processing

The Service uses artificial intelligence to process your content. Your input data is sent to AI model providers for processing. We do not use your content to train AI models. Content is processed in real-time and is not retained by AI providers beyond what is necessary to generate your requested output.

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party services that help us operate the Service (e.g., payment processors, hosting providers, AI model providers)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We will delete or anonymize your data within a reasonable timeframe, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Request a copy of your data in a portable format

To exercise these rights, please contact us at the email address below.

9. Cookies and Tracking

We may use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage of the Service. You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at nat@nateliason.com.